How to Order
Ordering is very simple. Just browse our website/catalog, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you’ll be prompted to provide your shipping and payment information. Review your order, confirm the details, and you’re all set!
While creating an account is optional, it can streamline the ordering process for future purchases by saving your shipping and payment details. If you prefer, you can also checkout as a guest without creating an account.
Some of our products may offer customization or personalization options. Please check the product description or reach out to our customer support team for more information on available customization services.
We accept a variety of payment methods, including credit/debit cards (VISA, MasterCard, American Express), bKash, Nagad, and other secure online payment options. Rest assured that your payment information is handled securely and with the utmost confidentiality. We are offering Cash on Delivery methods also.
We process orders quickly to ensure prompt delivery, so changes or cancellations may not always be possible once an order has been placed. However, if you need to make a change or cancel your order, please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.
After you complete your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam/junk folder or contact our customer service team.
If you experience any difficulties or have questions while placing your order, please don’t hesitate to reach out to our customer support team for assistance. We’re here to help and ensure that your ordering experience is as smooth and hassle-free as possible.
To use a discount code, enter it in the designated field during the checkout process. The discount will be applied to your order total before you complete the purchase.
You can check the status of your order by logging into your account and viewing your order history. If you placed an order as a guest, you can track your order using the tracking number provided in your confirmation email.
Yes, items added to your cart will remain there for a certain period, even if you leave the website. You can also use the “Wishlist” feature to save items for future reference.
Yes, an invoice will be emailed to you once your order is confirmed. You can also view and print your invoice from your account if you registered during checkout.
If you receive an incorrect or damaged item, please contact our customer service team immediately. We will arrange for a replacement as quickly as possible.